If you work in healthcare administration, and you've never seen the Red Bead Experiment, take a look! This classic highlights just how an individual's performance is related to system performance. A great way to show one of the teachings of statistical process control and quality improvement!
Dr. W Edwards Deming traveled the world teaching the principles of quality improvement. The Red Bead Experiment is one of his more famous examples. It works for all kinds of industries...not just manufacturing!